At least 12 consumers filed complaints with the Attorney General's Office regarding the defendants' business practices, going back to 2004. Nixon says that Burke made consumers sign contracts with him to perform various home construction projects such as additions, general remodeling and repair work, and required the consumers to make down payments on the jobs. In most cases Burke failed to complete the work, and in at least one instance failed to even begin work on a project. Some consumers who filed complaints alleged that the work that Burke did complete was substandard and that they had to have the work redone due to its shoddy nature.
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